baaji365 Privacy Policy

baaji365 takes user privacy seriously. The rules set out in this privacy policy apply to the baaji365 website, mobile application, and all related services.

When you register, log in, or use any service on baaji365, you are considered to have agreed to the terms of this policy. Alongside reading this policy, please also review our Terms and Conditions, which set out the detailed terms of service use.

This policy has been prepared in accordance with the applicable laws and regulations of Bangladesh, and is designed to protect users' rights and the security of their information.

baaji365 collects various types of information to operate its services properly. This information comes from two main sources — information provided directly by the user, and technical information collected automatically.

2.1 Information Provided Directly

• Full name and date of birth (for age verification — all members must be 21 or older)
• Mobile number and email address
• National ID card or passport details (for identity verification)
• Financial transaction details — bKash, Nagad, Rocket, Upay, or bank account information
• Any other information voluntarily provided by the user

2.2 Automatically Collected Information

• IP address and device identifier
• Browser type, operating system, and screen resolution
• Duration of site visits, pages viewed, and navigation patterns
• Cookies and session data
• Application usage log data

2.3 Information Received from Third Parties

In some cases, information may also be received from payment processors, identity verification agencies, or fraud prevention services. Such information is used solely to protect accounts and ensure accurate service delivery.

baaji365 uses the collected information for the following legitimate purposes:

3.1 Account Management

Completing the registration process, verifying identity, ensuring secure login, and maintaining account-related communications.

3.2 Financial Transaction Processing

Verifying and processing deposit and withdrawal requests, detecting fraudulent activity, and maintaining transaction history. The minimum deposit at baaji365 is ৳200 and the minimum withdrawal is ৳800.

3.3 Service Improvement

Analysing user experience, resolving technical issues on the platform, and developing new features.

3.4 Security and Compliance

Verifying the required age limit (21+), monitoring suspicious activity, and staying compliant with applicable laws.

3.5 Communication and Support

Providing support in Bengali and English via 24/7 live chat and email, and sending important notifications.

baaji365 does not sell users' personal information to third parties. However, limited information may be shared in specific circumstances:

4.1 Service Providers

Information is shared with payment gateways (bKash, Nagad, Rocket, Upay, and bank transfer services), identity verification agencies, and technology infrastructure providers only to the extent necessary for them to carry out their specific functions. All such partners are contractually bound to maintain confidentiality.

4.2 Legal Obligations

baaji365 may be required to disclose information as part of a court order, government directive, or valid legal process.

4.3 Fraud Prevention

Information may be shared with relevant authorities to protect account security, prevent money laundering, or identify serious fraudulent activity.

4.4 Business Changes

If there is any change to baaji365's business structure (such as a merger or acquisition), collected information may be transferred. Users will be notified in advance in such cases.

baaji365 uses cookies and similar technologies on its website. These are small text files stored in the user's browser that help improve the site visit experience.

5.1 Essential Cookies

These cookies are necessary to maintain login sessions, carry out security checks, and keep core services functioning. Disabling them may affect the proper operation of the site.

5.2 Analytical Cookies

These cookies are used to understand which pages are visited most and how users navigate the site. This information helps improve the quality of services.

5.3 Functional Cookies

These cookies are used to remember language preferences, theme settings, and other customised user preferences.

Cookies can be managed through your browser settings. However, disabling cookies entirely may cause some services to stop working correctly.

baaji365 applies industry-standard technical and administrative measures to protect user information:

• SSL Encryption: All data transmission on the site and app is encrypted using the SSL/TLS protocol.
• Secure Servers: Data is stored in secure data centres with multi-layered security to prevent unauthorised access.
• Restricted Access: Only those who need access to data for their specific role are granted it.
• Regular Security Audits: Regular audits are conducted to identify and address system vulnerabilities.
• Data Backup: Regular backups are maintained to ensure data continuity.

Even so, data transmission over the internet is not entirely risk-free. Keep your account password confidential and avoid logging in from unfamiliar devices.

baaji365 retains user information only for as long as necessary. The retention period depends on the type of information and the purpose for which it was collected:

• Account Information: For as long as the account is active, and for a specified period after closure as required by law.
• Transaction Records: For the period required under financial regulations.
• Communication Logs: For a limited period for the purpose of support and dispute resolution.
• Technical Logs: Generally short-term and deleted automatically when no longer needed.

Once the specified period has ended, information is securely deleted or anonymised.

Every baaji365 user has the following rights regarding their own information:

8.1 Right to Access

You can contact our support team at any time to find out what information baaji365 holds about you.

8.2 Right to Correction

If any of your stored information is incorrect, you can request that it be corrected. This request can be made through account settings or support channels.

8.3 Right to Deletion

In certain circumstances, particularly where there is no legal obligation to retain it, you may request that your information be deleted. When an account is closed, information will be handled in accordance with applicable law.

8.4 Right to Withdraw Consent

Consent given for marketing communications can be withdrawn at any time. However, data processing required to operate the service will continue.

To exercise these rights, contact us via our 24/7 live chat support or by email. Additional options for managing your account are described on the Responsible Gaming page.

All baaji365 services are for persons aged 21 or above only. We do not knowingly collect any personal information from persons under the age of 18.

If a person registers by providing false information about their age and this is proven, that account will be closed immediately and the relevant information will be securely destroyed. If parents or guardians notice any issue involving their child, please contact us.

For service requirements, user information may in some cases be processed outside Bangladesh. In such cases, it is ensured that the relevant party maintains the required data protection standards.

During international transfers, connections are kept encrypted and the receiving party commits to security standards consistent with this privacy policy.

baaji365 reserves the right to change this privacy policy as needed. For any significant changes:

• The updated policy will be published on this page and the "Last Updated" date will be changed.
• For important changes, users will be notified via their registered email or live chat.
• If a user continues to use the service after changes have been made, they will be considered to have accepted the updated policy.

We recommend visiting this page regularly. To learn more about baaji365, visit our About Us page.

If you have any questions, concerns, or complaints about this privacy policy, please contact the baaji365 support team:

• Live Chat: Available 24/7 on the site or app (in Bengali and English)
• Email: [email protected]

We generally aim to resolve complaints as quickly as possible. For general questions about using the service, you can also visit our Frequently Asked Questions (FAQ) page.